THOMAS RÖSSLE

TRAINER/Network Partner

Philosophy

When Thomas Rößle thinks about his job, he thinks about... intensive discussions with clients, a didactic concept, comprehensive reference work, the latest training seminar methods, practical tools, active participants, feedback discussions, creativity, flexibility, results... and, and, and. He sets himself high standards to ensure that he gets all this right. He considers Commax Consulting to be an important partner which gives him the necessary support to realise these criteria. “The trainer team provides me with support. This means that more than 100% performance is also possible!” says Thomas. And at the end of the training seminar he can see the look of satisfaction on the faces of the participants. That confirms the fact for him that he was the right man in the right place.

Profile

  • Studied at the Sparkassenakademie Landshut, bank official

Professional experience

  • Trained as bank assistant at the Sparkasse in Ansbach
  • Sale of financial service products
  • Telephone customer support (in/outbound)
  • Trainer and coach in Customer Care Center, Consors Diskountbroker AG
  • Trainer and consultant, TEAM CONNEX AG
  • Freelance trainer since 2003

Additional qualifications

  • Transaction analysis (101) Odenwald-Institut
  • Trainer qualification course at Grundig-Akademie
  • Trainer qualification course at TEAM CONNEX AG
  • Authorised H.D.I. trainer

Authority on

  • Communications training
  • Sales training
  • Customer orientation
  • Management training
  • Active telephone communication
  • Complaint management
  • Telesales
  • Presentation
  • Team development

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